Returns & Exchanges

We want you to love your new look, but if you are not completely satisfied, we offer a 30-day return period for eligible hairpieces in their original, unaltered condition. Please ensure all tags remain attached and the original packaging is intact to qualify for a full refund or exchange.

1

Initiate Your Return

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare the Package

Place the wig in its original hair net and box, ensuring all inserts and tags are included to avoid a restocking fee.

3

Label and Ship

Print the prepaid shipping label provided by our portal, attach it to your package, and drop it off at any authorized carrier location.

4

Inspection and Refund

Once our quality control team verifies the item is in factory condition, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing